There are many facets of an Unemployment Insurance program that must work in harmony with Workforce Programs to establish an agency’s commitment to the reemployment of UI claimants. The Louisiana Workforce Commission's award-winning program actively engage claimants in reemployment services and activities early in their claim sequence.
The Mississippi Department of Employment Security (MDES) developed its Online Employment Services System with the goal of creating a web-based real-time triage system that enables the state to integrate the delivery of all programs for job seekers.
This online training module offers the choice to learn from the perspective of a new workforce system employee, a new board member, or a more experienced workforce system staff member. It will give an overview of the purpose and implementation of the Wagner-Peyser and Reemployment Services programs and cover such topics as funding for these activities and the linkages to the Unemployment Insurance and WIA programs. This module is part of the online training series “Workforce System 101.” Note: Due to the large file size, this download may take a few extra minutes. We think you’ll find it worth the wait!
The following Innovation in Action write-ups were gathered from successful practices shared by states with ETA. These practices focus primarily on reemployment services and are processes, procedures or systems implemented by states that have resulted in process improvements and/or resource or cost savings. The successful practices were identified either through objective measures or subjective methods such as expert opinions, and include a detailed description, contact information and related attachments. States are encouraged to review and use the practices that work for their state.
Wisconsin Department of Workforce Development practice/restructuring of RES is exclusively targeted on Unemployment Insurance (UI) claimants, with goals to bring more claimants into Job Centers and get them engaged earlier in reemployment services to reduce UI duration, and aim is to better connect UI and Employment Services (ES) in the local workforce areas/One-Stops across the state.
Waukesha-Ozaukee-Washington Workforce Development, Inc. (WDI) enhanced and expanded its reemployment orientation to provide better access to resources and more hands-on services.
The Utah Department of Workforce Services (DWS) Reemployment Service (RES) Technology Upgrade Project minimizes reliance on staff-assisted (mediated) service by expanding customer use of self-service and Internet-based services.
The Utah Department of Workforce Services (DWS Reemployment Service (RES) the Reemployment Support System (RSS) is an upgrade of system information technology to better target and serve Utah Unemployment Insurance (UI) claimants with reemployment services.
Minnesota Department of Employment and Economic Development’s (DEED’s) coordination of informative and encouraging information about employment resources, labor market information, and employment opportunities provided via email.
Gulf Coast Workforce Board Industry Liaisons work with key industry-led committees of employers and community leaders across the region to support workforce development in defined industry sectors.
The Texas Workforce Commission (TWC) is focused on creating priority of service for unemployment insurance (UI) claimants at the local workforce level, by tracking and enforcing performance on UI duration and adding a new measure to annual performance standards for local workforce areas, as well as adding an incentive payment for high performance on the measure.
Workforce Solutions of Central Texas, a workforce board serving 7 mostly rural counties in Central Texas, implemented a practice to rapidly reemploy UI claimants and to identify efficiencies that would give claimants access to additional services without increasing costs or requiring extra staff.
WorkSource Oregon (WSO) initiated a 5-step “Welcome Process” for all of its customers.
Ohio Re-Employment Orientation, Ohio Back to Work is an online, distance-learning instrument that provides reemployment services orientation as an interactive video tool.
New York State Department of Labor (NYSDOL) initiated the Skills Matching and Referral Technology (SMART) pilot in 2009 to enhance the process of matching One-Stop customers, including UI claimants, to job leads.
This State of Nevada, Department of Employment, Training, and Rehabilitation (DETR) Workforce Investment Support Services tool is focused exclusively on Unemployment Insurance (UI) claimants – and is aimed at timely and accurate reporting by Employment Services (ES) staff of potential issues affecting Unemployment Insurance claimant eligibility for benefits.
A Nevada Department of Employment, Training, and Rehabilitation (DETR) Workforce Investment Support Services (WISS) selection tool added to an Oracle-based Unemployment Insurance (UI) claimant data system, which is an easy-to-use set of data entry screens that One-Stop Career Center staff can utilize to select participants for re-employment services.
The New York State Department of Labor’s (NYSDOL) social media strategy is aimed at expanding the use of social media tools and adapting existing technology tools to meet changing needs of job seekers and businesses.
The Massachusetts ReEmployment Services (RES) Program was redesigned to better engage Unemployment Insurance claimants and provide better directed services.
The LA Fellows Program is a unique collaboration combining professional development and volunteerism as a meaningful pathway to employment.