2. Assessment: Foundation for Effective Case Management

Posted by Gary Gonzalez - On August 18, 2010 (EST)

Knowing your customers...Getting them to know themselves better...Assisting them with goal setting...Helping your job seeker develop a good plan...Promoting success! What's the common thread? All begin with a good assessment! That's why assessment is considered "the foundation for effective case management.”

Assessment is the 1st phase of workforce development programs & services. It’s the foundation upon which the planning & implementation stages are built. The quality of assessment information will impact the long-term success of individuals in workforce programs & their future career decisions. In this webinar, participants will be introduced to the "Art of Assessment" & how it fits in the Case Management process.

We’ll focus on understanding the basics of assessment; formal & informal assessment tools; using interviewing & observation skills as key assessment components; addressing current assessment trends in relation to transferable work skills, non-traditional skills for women, "greening-up" the process; & more.

Beth Lengel, GCDF, CWDP, has over thirty-five years of directly related experience in workforce development. Beth & her husband Frank are national instructors for the Career Development Facilitator curriculum developed by the National Career Development Association as well as popular national conference & retreat presenters. Beth is also an Adjunct Instructor with the College of Charleston and Midlands Technical College, both in South Carolina. Beth started her career in North Carolina working as a vocational evaluator with the Department of Vocational Rehabilitation. She served on the faculty at Auburn University, operating the assessment lab, & later worked with the state of South Carolina as the statewide coordinator for evaluation & assessment services. Since 1989, she has been a chief partner in Lengel Vocational Services, providing workforce development services, training, & consultation for local areas in JTPA, WtW, & WIA.

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In Relation : Case Management Webinar Series

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